Facebook

Facebook closed my Bibletranslation.ws page.

They claim that it looks like my page was hacked, and I told them it didn’t look like that to me. But they still wanted me to send them my photo ID or a utility bill, and I told them that sounded suspicious, since I didn’t need those things to start the page or open the account in the first place. Here is the exact correspondence I had with Facebook:

Facebook Security info+xdicozp.aeayl5wmka@support.facebook.com

Mar 18 to me
Hi,

Your Facebook account is temporarily locked as a security precaution. Here’s how you can get back in:

1. Try logging into your account and completing the recovery steps from a computer or mobile phone you’ve previously used to log into Facebook. You can start the recovery process here:

https://www.facebook.com/recover/initiate

2. If you’re still having trouble regaining access to your account, please reply to this email and attach a certificate of incorporation or other proof of the legitimacy of your business, such as a:

– Utility bill
– Local business license (issued by your city, county, state, etc.)
– Tax filing
– Certificate of Formation (for a partnership)
– Articles of Incorporation (for a corporation)

Note: Your name must be on the document you submit.

If you haven’t already, please also attach a copy of your personal ID. You can review what types of ID we accept and how to send your attachments over a secure connection here:

https://www.facebook.com/help/183256078471165/?ref=cr

Please note that we can’t process your request until you provide ID that meets these requirements. In the meantime, your account will remain hidden on the site as a safeguard.

Thanks,
The Facebook Team

Tommy
Community Operations

Mar 19
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Me to Facebook
Hello, the proofs you asked me to provide to you to unlock the account, were never a requirement to open the facebook account in the first place, therefore I do not consider them a legitimate request to be required to keep the account. I have now reset the password for the account. Please make it work. Thank-you.
————————–
Hi,

Your account is locked because our systems detected that it might be hacked. Before we can unlock your account, we need you to verify your identity.

Please reply to this email and attach a picture of your government-issued identification. The ID you attach:

– Must be government-issued (ex: passport, driver’s license)
– Must be in color
– Must clearly show your full name, date of birth, and photo

Additionally, please attach a certificate of incorporation or any other proof of the legitimacy of your business, organization, artist or fan page, etc., such as a:

– Utility bill
– Local business license (issued by your city, county, state, etc.)
– Tax filing
– Certificate of Formation (for a partnership)
– Articles of Incorporation (for a corporation)

Note: Your full name must be on the document you submit.

If possible, please send this file as a JPEG. Once we receive a clear image of your identification, we will review your account.

Please note that we will be unable to process your request unless you send in proper identification.
—————————–
Me to Facebook:

What is your evidence that the account has been hacked? I have seen no evidence of that.

—————————-
Hi,

Because you haven’t provided us with a valid photo ID that matches this account, we’re unable to unlock it.

You do have the option to get back into your account on your own. To begin the recovery process, please try logging into Facebook from one of your recognized devices (ex: a computer or mobile device you’ve used to log into Facebook in the past). From there, follow the prompts to verify your identity.

For more information about security checks and troubleshooting tips, visit:

https://www.facebook.com/help/account_recovery/?ref=cr

Thanks,

Edgar
Community Operations
Facebook
———————————————
ME
Mar 22
to Facebook
Hello. I always log in from the same device. Your security system thinks it is a different device because my ip changes through my isp. It is the same computer, but when you trace the IP it shows various places at different sign-ins. That is not my problem.

I have already tried logging in many times, and I correctly entered the captcha code.

It sounds like your product is not going to work. I don’t want a website that always asks me to prove who I am, and change my password often, etc. It is too much trouble. If you will not unlock the account, then please close it.

Thanks.
———————————-
Facebook Security info+xdicozp.aeayl5wmkczhy@support.facebook.com

Mar 24
to me
Hi,

We are unable to give you access to this account or continue with your request because you haven’t provided an acceptable ID that matches the information listed on the account.

This account will remain locked as a security precaution. We’re sorry for any inconvenience, however this decision is final.
————————————————

And my decision is final, Facebook.

Buhbye, I don’t need your hassle-filled product.

Read an article about Facebook’s censorship and intolerance of free speech.